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Usability: Thinking about the user, not for them

What good is it having a technically great application if the experience prevents the user from getting the most out of it? What makes for a good user experience? What mistakes do we make? Using both abstract and practical examples we’ll see how to reduce frustration and make our web, mobile and desktop applications more engaging and usable.

• Difficulty: General
• Prerequisites: An interest in usability for the web.
• Session Track: Safe for Managers,UX Design

Session Detail

What good is it having a technically great application if the experience prevents the user from getting the most out of it? What makes for a good user experience? What mistakes do we make? Using both abstract and practical examples we’ll see how to reduce frustration and make our web, mobile and desktop applications more engaging and usable.

Speakers

Richard Turner-Jones (Brisbane, Australia)

An Adobe Certified Instructor and Developer, Richard has been in the multimedia and web application development field for more than 17 years. A MAX award winner, he has been involved in the development of many high profile projects for the Australian Army, Airservices Australia, Suncorp and Dominos Pizza, to name but a few. More...